Organization Background:
Founded in 1970, today Palladia, Inc. is one of the largest not-for-profit, multi-service agencies of its kind in New York City. Palladia serves largely urban, poor individuals and families of color and is nationally recognized for its innovative service delivery in the fields of substance abuse, homelessness, HIV, mental illness and trauma, domestic violence, criminal justice services, and family services. Palladia currently serves approximately 1700 persons per day in 28 distinct human service programs including: residential substance abuse treatment programs; outpatient and transitional treatment programs; homeless and domestic violence shelters; alternative to incarceration programs; permanent supportive housing programs; and numerous special initiatives and collaborations.
Job Description:
Palladia (www.palladiainc.org) seeks an energetic, collaborative leader with a sound clinical background to bring his/her staff leadership skills, strategic vision, financial savvy, and astute sense of the funding and regulatory landscape to a strong and adaptable New York City multi-service nonprofit.
The Chief Clinical Officer (CCO) is a newly-created position that, when filled, will merge two divisions at Palladia: Residential Services; and Housing, Outpatient/Community and Centralized Services. As a result, the CCO will oversee the work of hundreds of staff, managing a multi-million dollar annual budget and serving more than 6,000 clients each year in residential substance abuse treatment, out-patient treatment, mental health, supported housing, family, domestic violence, criminal justice, vocational and homeless services. Palladia currently serves approximately 1700 persons per day in 28 distinct human service programs Palladia has been at work for 40 years (having started as Project Return in 1970) and continues to diversify its offerings and introduce evidence-based clinical practices to meet the ever-changing needs of men, women and families. Palladia serves largely urban, poor individuals and families of color and is nationally recognized for its innovative service delivery.
Under the direction of the President/CEO, the Chief Clinical Officer (CCO) will set Palladia’s clinical program standards of care, integrating evidence-based and state-of-the-art therapies with on-going in-house clinical practices. The CCO will be responsible for the development and delivery of high quality and efficient clinical treatment and human service programs for all Palladia clients, residents and tenants. The CCO will also ensure that the division’s newly-merged employees receive exemplary training, support and opportunities for skill development so that they in turn carry out their work in a way that reflects best practices and the highest standards of care, accountability and integrity. The successful candidate will be a collaborative and seasoned leader who: instills confidence in executive colleagues and Board members; can support, inspire and include experienced senior managers; and has an entrepreneurial spirit, offers new ideas and welcomes constructive feedback. The CCO will collaborate closely with a newly-created Chief Operating Officer position. Both the CCO and COO will be members of Palladia’s Executive Committee (EC) and, in accordance with Palladia’s vision, mission and values, will plan strategies and set organizational goals.
OTHER KEY RESPONSIBILITIES
• Establishes clinical and administrative performance goals and motivates the team to meet those goals;
• In collaboration with the COO, supports an existing QA program that meets all licensing and funding requirements, and motivates staff teams to integrate Continuous Quality Improvement activities into their work;
• Maps unmet needs in the NYC metropolitan area and develops plans, alone or in collaboration with partner organizations, to address these gaps;
• Maintains and continues to improve Palladia’s industry leadership position through participation at national and local gatherings and forums;
• Develops reports to analyze and monitor program expenses and revenues, quality assurance goals, performance targets, research projects, and continuous quality improvement goals;
• Analyzes clinical research, evaluation data, and quality assurance reports to modify programs as the CCO and clinical team deem necessary;
• Develops concept/white papers to distribute to professional forums and government agencies to maintain Palladia as a “thought leader” in the industry;
• Regularly reports to the President/CEO, the EC, and the Board of Directors regarding clinical aspects of Palladia’s programming, as well as develops and presents new policies;
• Supervises up to five direct reports;
• Establishes financial requirements to achieve required goals and, by working with the CFO, ensure that the adopted budgets meet such goals;
• Ensures compliance with Federal, State, County and City Agency rules and regulations;
• Ensures compliance with and monitors grants and research initiatives;
• Assists in fundraising efforts to explain the clients’ needs to potential donors, which may include conducting program tours and describing program goals an results; and
• Other duties as may be assigned.
Salary is commensurate with experience. Palladia’s main administrative offices are located at 127th Street and Madison Avenue. The majority of its programs are in upper Manhattan and The Bronx. To learn more about Palladia, go to www.palladiainc.org
Palladia, Inc. is an Equal Opportunity Employer. Palladia seeks a diverse pool of candidates for this position.
