POSITION SUMMARY:
The Department of Defense Project Manager is responsible for assisting the COO achieve COA’s strategic goals and mission through the management of the Department of Defense multi-service project. This is accomplished through the management of Department of Defense (DOD) projects, staff and results. Some travel required. This is a 2 year term position.
SPECIFIC DUTIES AND RESPONSIBILITIES:
The Department of Defense Project Manager is responsible for assisting the COO achieve COA’s strategic goals and mission through the management of the Department of Defense multi-service project. This is accomplished through the management of Department of Defense (DOD) projects, staff and results. Some travel required. This is a 2 year term position.
SPECIFIC DUTIES AND RESPONSIBILITIES:
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• Supervises DOD staff and provides tools and atmosphere to encourage their professional development;
• Leads cross-divisional team efforts to develop and implement all DOD project deliverables and approval materials and functions.
• In conjunction with the COO, establishes the short and long-term plan for the DOD project, including goals and objectives
• Meets project goals on time, within budget, while maintaining quality standards, and initiates corrective action for non-adherence.
• Maintains regular contact with liaison at the DOD, and in conjunction with the CEO and COO participates in negotiations and performance reviews of project goals with the DOD.
• Ensures that the confidentiality of the information/documentation obtained throughout the DOD process is protected and maintained in accordance with record keeping procedures.
• Ensures that DOD project staff perform in accordance with COA’s CQI process
• Advises COO on staffing needs for the DOD Project and helps to oversee hiring, development and allocation of DOD project employees.
• Complies with HR requirements in relation to DOD project employees.
• Oversees data collection and reporting in accordance with procedures.
• Ensures quality service delivery to all organizations as measured by customer satisfaction survey results.
• Responds to questions and requests from DOD and applicant organizations in a timely manner.
• Advocates on behalf of organizations within COA.
• Communicates all concerns expressed by DOD and applicant organizations to the COO.
• Reviews submitted self-studies to assess readiness for site visit or need for additional technical support from COA
• Stays abreast of legislative activity and service delivery changes in the fields of early childhood education, youth services, family support programs and physical fitness programs..
• Works collaboratively with all Divisions within COA.
• Participates as appropriate in strategic planning and CQI activities.
• Manages special projects as directed by the COO, including the Joint Base Common Output Level Standard project as described in the DOD contract
• Plans and delivers workshops, presentations and briefings related to the DOD Project for interested parties.
• Other duties as assigned.
Application Instructions: Please email cover letter (with salary requirements) and resume to JOBS@COANET.org No phone calls please.
QUALIFICATIONS:
Minimum Experience:
Education
COA IS AN EQUAL OPPORTUNITY AND AFFIRMATIVE ACTION EMPLOYER
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
QUALIFICATIONS:
Minimum Experience:
Education
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• Masters degree in Public Administration, Social Work or related field preferred. Significant work experience as a Project Manager may be considered as a substitute for an advanced degree.
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• Minimum of 5 years experience in the social service field, including at least 2 years supervising staff. Prior experience as a Project Manager preferred.
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• Ability to effectively supervise staff:
o Ability to identify the developmental needs of others and coach, mentor, or otherwise help others to improve their knowledge, skills and productivity
o Ability to motivate, develop, and direct people as they work, identifying the best people for the job.
o Ability to encourage and build mutual trust, respect, and cooperation among team members
• Ability to successfully lead an organizational function
• Outstanding project management, organization and time management skills, including ability to meet several tight deadlines.
• Ability to build constructive and cooperative working relationships with a broad range of stakeholders, and maintain them over time.
• Ability to quickly establish short-range goals and specify the strategies/actions to achieve them.
• Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Knowledge of principles and processes for providing customer services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
• Ability to provide excellent customer service as evidenced in customer satisfaction results.
• Ability to analyze complex issues, summarize key findings and communicate findings in a clear and concise manner.
• Ability to identify performance measures or indicators of processes and the actions needed to improve or correct processes, relative to the goals of the operation.
• Knowledge of social service field, especially early childhood programs, and/or US government, especially Department of Defense human services, operations
• The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem.
• Ability to juggle multiple tasks simultaneously
• Ability to take initiative and maintain goal-oriented focus
• Ability to process information quickly;
• Demonstrated commitment to a CQI approach
• Excellent Communication and Influencing skills
• Excellent presentation and writing skills.
• Ability to work independently, yet open to supervision
• Highly computer proficient (MS Word, MS Excel, Ms Outlook, Internet, Access)
• Respect diversity of all clients, staff and volunteers
• Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
COA IS AN EQUAL OPPORTUNITY AND AFFIRMATIVE ACTION EMPLOYER
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
